Low code/no code tools reap IT benefits—with caveats

While good for fast experiments and automating routine tasks, low code/no code tools can lack scalability and security. Here are some top use cases, and those where they might miss the mark.

Low-code/no-code visual programming tools promise to radically simplify and speed up application development by allowing business users to create new applications using drag and drop interfaces, reducing the workload on hard-to-find professional developers. A September 2021 Gartner report predicted that by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020.

Many customers find the sweet spot in combining them with similar low code/no code tools for data integration and management to quickly automate standard tasks, and experiment with new services. Customers also report they help business users quickly test new services, tweak user interfaces and deliver new functionality. However, low code/no code is not a silver bullet for all application types and can require costly rewriting if a customer underestimates the degree to which applications must scale or be customized once they reach production. So there’s a lot in the plus column, but there are reasons to be cautious, too.

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